Terms of service

This website, rubberducky.co.nz, is operated by Sinful Limited. Rubber Ducky is a trading brand and online store operated by Sinful Limited. Throughout these terms, "we", "us", and "our" refer to Sinful Limited and the Rubber Ducky store.

By visiting our website or placing an order, you agree to these terms, our return and refund policy, our shipping policy, our privacy policy, and any other policies linked on this website.

Age and lawful use

Rubber Ducky sells adult products. By using this website or placing an order, you confirm that you are at least 18 years old, or the legal age required to purchase the products in your location, and that you are legally able to buy the products ordered.

You must not use this website or our products for any unlawful purpose, and you must not misuse the website, interfere with its security, upload malicious code, or infringe our rights or the rights of others.

Products, orders, and availability

We try to keep product information, pricing, availability, and images accurate and current. Errors may occasionally occur. We may update product details, correct errors, change prices, or withdraw products at any time.

All orders are subject to acceptance, payment, stock availability, fraud checks, and any age or legal restrictions that apply. If we cannot accept or fulfil an order, we will contact you and arrange a refund where payment has already been taken.

Payment and checkout

Prices are shown in New Zealand dollars unless another currency is selected. You agree to provide current, complete, and accurate purchase and account information so we can process and deliver your order.

Shipping

Shipping rates, dispatch timing, delivery estimates, and international-shipping information are set out in our shipping policy. Delivery timeframes are estimates and can be affected by courier delays, rural delivery, customs processing, public holidays, or events outside our control.

Returns and refunds

Because we sell intimate adult products, returns and exchanges are limited for hygiene and product-safety reasons. Please read our return and refund policy before placing an order. Nothing in these terms limits your rights under the New Zealand Consumer Guarantees Act or Fair Trading Act.

Third-party services and links

Our store is powered by Shopify and may use third-party payment, fulfilment, analytics, advertising, and marketing services. Our website may also include links to third-party websites. We are not responsible for third-party websites, services, content, or policies.

Privacy

How we collect, use, and protect personal information is explained in our privacy policy. By using the website, you acknowledge that your personal information may be processed by Shopify and other service providers needed to operate the store and fulfil orders.

Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential losses arising from your use of the website, products, or services. Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot legally be excluded.

Changes to these terms

We may update these terms from time to time by publishing the updated version on this page. Your continued use of the website after changes are published means you accept the updated terms.

Governing law

These terms are governed by the laws of New Zealand.

Contact

Questions about these terms can be sent to hello@sinful.co.nz or by post to Sinful Limited, Level 1, 215a Wooldridge Road, Christchurch 8053, New Zealand.